Privacy Policy

Lemon Media respects the privacy of our visitors and clients. This policy sets out what personal information we collect, how we use it, and how we look after it.

1. Information we collect

We collect personal information in two ways:

Directly from you

When you contact us, submit a form on this website, or engage us for a project, we may collect your name, email address, phone number, company details and anything else you choose to include in your message.

Automatically

Our website uses cookies and similar technologies to understand how visitors interact with the site. This may include your IP address, browser type, device information and the pages you view.

2. How we use it

We use the information we collect to:

• Provide, quote for and deliver our services
• Communicate with you about your enquiry or project
• Send updates or material you have asked to receive — you can opt out at any time
• Keep the website functioning correctly and securely
• Understand site traffic so we can improve the experience

3. Sharing your information

We do not sell, rent or trade your personal information. We may share it in two circumstances only:

• Service providers. Trusted third parties who help us operate — for example hosting and email providers — and only to the extent they need it.
• Legal requirements. Where we are required to by law, or to protect the rights, property or safety of Lemon Media or others.

4. Data security

We use a range of security measures to protect your personal data. That said, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your rights

You have the right to:

• Ask what personal information we hold about you
• Ask us to correct information that is inaccurate
• Withdraw your consent at any time, where consent is the basis we rely on
• Opt out of marketing communications using the unsubscribe link in any message
• Ask us to delete your information, subject to any records we must keep by law

To exercise any of these, email us at info@lemonmedia.co.za.

6. Cookies and tracking

We use cookies and similar technologies to track website activity and improve your experience. Cookies are small files stored on your device that help us remember your preferences. You can manage or block cookies through your browser settings — the site will still work, though some conveniences may not.

7. Changes to this policy

We may update this Privacy Policy from time to time. When we do, the revised version is posted on this page with an updated date. Please check back occasionally.

8. Contact us

If you have questions about this policy or how we handle your data, contact us at:

• Email: info@lemonmedia.co.za
• Phone: +27 84 578 6083

Questions

If anything here is unclear, email info@lemonmedia.co.za or call +27 84 578 6083.